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We are currently dealing with high levels of unprecedented demand.  Although it is not always predictable we do not always have enough advisers to be able to offer an advice interview on the day.  For this reason staff may ask more about your problem and provide you with alternative options.  This may include offering you details of a more appropriate service, an offer of a telephone call within the next 48 hours or a fixed time appointment at another site.  It may well be the case that one of our partners would provide you with a more appropriate service.

We can no longer help to complete PIP (Personal Independence Payment) on demand through our face to face drop in service.  We are developing a number of options for delivery of this service including fixed time appointments and some workshops.

The last Wednesday evening session will take place on 27 April.  We will no longer be offering a drop in service on Thursdays.

From 3 May 2016 Our Opening Hours will be:

Mondays          9am – 3pm

Tuesdays         9am – 3pm

Wednesdays  9am – 12 noon

Thursdays      Appointments only – no drop in service

Fridays            9am – 3pm


Here are the links to our Annual Review 2015 – Cymraeg.

Full Accounts available on request.

We have recently published our Student Housing in Swansea report.  See our Campaigns area for access to this.

Save the date!

Bob Rhodes of fame and ‘There’s More to Life Than Services’ will be presenting our first ‘Anniversary’ lecture on Friday 2 September 2016.  More information will be available nearer the time.

Annual General Meeting 2016 – 19 October 2016 – Neath.  Open to Company Members Only.

If you are interested in Company Membership please contact:

Community Advice Sessions

NOTE:  Our outreach times do change regularly.  Make sure you check the website regularly for updates.  Our new outreach schedule starts from 3 May 2016.